Our Technical Support plan gives you direct access to our team of experienced PostgreSQL consultants when you need expert assistance. This is our traditional technical support service, designed for teams that have their own database administrators but occasionally need expert guidance on complex issues.
When you encounter a PostgreSQL issue that your team cannot resolve, you submit a support ticket describing the problem. Our consultants review your issue, troubleshoot it, and provide guidance on how to resolve it. While we provide technical assistance and recommendations, your team performs the hands-on work.
This plan is ideal for organizations that:
Contact us and we will help you find the right support plan.