While PostgreSQL is both open source and free to use, it comes with no commercial support. PG Support delivers professional support for PostgreSQL. Our consultants have decades of experience with PostgreSQL and deep knowledge about PostgreSQL internals.
We offer three levels of PostgreSQL support to match your needs and budget. Whether you need occasional expert assistance or full management of your PostgreSQL infrastructure, we have a plan for you.
With Technical Support, you get access to our PostgreSQL experts when you need them. You submit a ticket describing your issue, and we help you troubleshoot and find the right solution. While we provide technical guidance and assistance, your team performs the hands-on work.
Suitable for teams that have their own DBAs but need expert assistance when facing complex issues.
What’s included:
Learn more about Technical Support →
Remote Database Administration goes beyond ticket-based support. We log into your servers remotely and perform the hands-on work needed to resolve issues. We also handle ongoing administrative tasks such as configuration changes, database changes, user and group management, and more.
Suitable for teams that need hands-on help managing their PostgreSQL databases but don’t have a full-time DBA.
What’s included:
With Managed PostgreSQL Services, we take operational responsibility for your PostgreSQL infrastructure. We handle the initial deployment and configuration, continuously install security updates and patches, and maintain the system configuration. When changes are needed — whether configuration changes or new services — you request it via a ticket and we plan and implement the change.
Suitable for organizations that want us to take full responsibility for managing their PostgreSQL servers.
What’s included:
Learn more about Managed Services →
If you are experiencing a critical PostgreSQL issue and need immediate assistance, we offer emergency support services.
Get in touch with us and we will help you find the right support plan for your organization.